Help Center

FAQ

ORDERS

How do I place an order?

How do I ckeckout?

When I should be expecting my package?

Can I cancel/ make changes to the order I just placed?

When will my order be shipped?

RETURNS

What is your Return Policy?

What if my item is damaged?

Do you offer exchanges?

Can I return a sale item?

How do I return an item?

Can I return an item?

WHERE IS MY ORDER?

How can I track my order?

The tracking number for my parcel isn't showing any tracking updates. What's wrong?

Will I pay any custom fees?

Why have I received my order in more than one packages?