Shipping Information
INTERNATIONAL STANDARD SHIPPING
All orders are processed within 1-2 business days after purchasing. We do not ship out on weekends or holidays.
- Please double check the address you provide during shipment, we will not be held responsible for any packages that end up lost or delayed due to an incorrect address provided by the customer.
SHIPPING INFORMATION ✈
***URGENT COVID-19 NOTICE AND INFORMATION***
Please expect delays with all deliveries during this time due to flights being grounded and delays occurring with customs clearances that are constantly changing. Unfortunately, these delays are out of our control, but we are keeping in contact with our shipping partners to make sure that everything keeps moving. We completely understand that you would love to receive your “Leo.Intown” goodies right away. We kindly ask that we all patient and understanding during this very testing time.
DISPATCH
We ship in business days, Monday - Friday, excluding national holidays.
Shipping starts from the date you received the “Your Order Has Shipped!” email.
Do note that processing times are not included in Shipping times. Please allow an additional 1-3 working days for your orders to be processed before they are shipped.
Our Standard Worldwide shipping usually takes 15-25 business days to arrive, though in extremely rare circumstances can take longer. Do not be alarmed if you do not receive all items in a large order at once, we do not like to keep our customers waiting so we send each item as soon as it is ready.
If you have not received your order after 60 days of purchase Leo.Intown will proceed on a full refund.
TRACKING CODES
You will receive a shipment notification with a tracking code once your order has shipped. A tracking link will automatically be emailed to the email used to purchase. Your tracking number will automatically update when your parcel arrives at the destination country. Please allow up to 7 working days for the tracking numbers to be updated.
You can easily TRACK YOUR ORDER on our front-page menu.
STANDARD SHIPPING TIMES
|
Country
|
Est. Arrival Time
|
Shipping Cost (USD)
|
|
Australia
|
10-20 business days
|
8$
|
|
Canada
|
10-20 business days
|
8$
|
|
New Zealand
|
10-20 business days
|
8$
|
|
United Kingdom
|
10-20 business days
|
8$
|
|
USA
|
10-20 business days
|
8$
|
|
Greece
|
10-20 business days
|
0$
|
|
France
|
10-20 business days
|
8$
|
|
Spain
|
10-20 business days
|
8$
|
|
Netherlands
|
10-20 business days
|
8$
|
|
Switzerland
|
10-20 business days
|
8$
|
|
Germany
|
10-20 business days
|
8$
|
|
Belgium
|
10-20 business days
|
8$
|
|
Rest EU
|
10-20 business days
|
8$
|
|
Hong Kong
|
10-20 business days
|
8$
|
FAST SHIPPING TIMES
|
Country
|
Est. Arrival Time
|
Shipping Cost (USD)
|
|
Australia
|
5-9 business days
|
20$
|
|
Canada
|
5-9 business days
|
20$
|
|
New Zealand
|
5-9 business days
|
20$
|
|
United Kingdom
|
5-9 business days
|
20$
|
|
USA
|
5-9 business days
|
20$
|
|
Greece
|
1-3 business days
|
4$
|
|
Spain
|
5-9 business days
|
20$
|
|
Switzerland
|
5-9 business days
|
20$
|
|
Germany
|
5-9 business days
|
20$
|
|
Belgium
|
5-9 business days
|
20$
|
|
Rest EU
|
5-9 business days
|
20$
|
|
Hong Kong
|
5-9 business days
|
20$
|
*Shipping times differs depending on the product availability of our Greek warehouse. Some products ship within 2-3 business days
Shipping to countries not listed above may take an extra week.
We strive to provide top-of-the-line delivery speeds across the world. Therefore, your order may arrive in more than 1 package as we expedite orders whenever we can to speed up the delivery process.
EXPRESS INTERNATIONAL SHIPPING
Express International Shipping generally takes 5-12 business days for orders to arrive once shipped. Please note that this is not a guaranteed time frame and delays may occur.
CUSTOM FEES
We do not take responsibility for any import fees such as VAT.
This kind of fees are met by the customer. If you are unsure if your order is applicable for import fees, please check your local government's website and note that orders will be dispatched from United States, Japan, China Greece depending on stock availability at our global warehouses.
Leo.Intown works with production and shipping partners all over the world to get your things to your doorstep, wherever that may be. Although most of our customers will get their orders by the day listed above, actual time frames may vary from region to region. We try our best to make sure you get trending eyewear and sun wear at an affordable price straight to your door.
Even if your order has not arrived by the listed date, it is probably still on its way (and worth the wait) ...
** Please note that the international shipping costs that Leo.Intown provides do not reflect the cost of return shipping from countries outside of Greece. It is the responsibility of customers to enquire about the cost of return shipping from their country back to Greece as this fee is in no way covered by Leo.Intown.
For further information, please contact our customer care team at info@leointown.com
