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Processing Times

We ship in business days, Monday - Friday, excluding national holidays. Shipping starts from the date you received the “Your Order Has Shipped!” email. Do note that processing times are not included in Shipping times. Please allow an additional 1-3 working days for your orders to be processed before they are shipped. Our Standard Worldwide Shipping usually takes between 13 -21 days to arrive, though in extremely rare circumstances can take longer.  Don't be alarmed if you don't receive all items in a large order at once, we don't like to keep our customers waiting so we send each item as soon as it is ready.

Tracking Codes

You will receive a shipment notification with a tracking code once your order has shipped. A tracking link will automatically be emailed to the email used to purchase. We will also send you free updates via Short Message Service (SMS) if you have entered your phone number during check out. Please allow up to 5 working days for the tracking numbers to be updated.

Standard Shipping Times

Standard shipping to these countries below typically takes 13-21 days.

United States, Canada, Australia, UK, Ireland, New Zealand, Austria, Belgium, Brazil, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Israel, Italy, Japan, Korea, Luxembourg, Malaysia, Netherlands, Portugal, Saudi Arabia, Singapore, Spain, Sweden, Switzerland.

Shipping to countries not listed above may take an extra week.

We strive to provide top-of-the-line delivery speeds across the world, therefore your order may arrive in more than 1 package as we expedite orders whenever we can to speed up the delivery process.

Customs Fees

We do not take responsibility for any import fees such as VAT, fees must be paid by yourself. If you are unsure if your order is applicable for import fees, please check your local government's website and note that orders will be dispatched from United States, Japan, China or Hong Kong depending on stock availability at our global warehouses. town works with production and shipping partners all over the world to get your things to your doorstep, wherever that may be. Although the vast majority of our customers will get their orders by the day listed above, actual time frames may vary from region to region. We try our best to make sure you get trending streetwear at an affordable price straight to your door. 

    Even if your order hasn’t arrived by the listed date, it’s probably still on its way (and worth the wait)...